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FAQ
Pricing, unit counts, service frequency, site access and everything else people ask before they book. If yours isn't here, the phone is faster than a form.
Three things set the price: which unit, how long it stands, and how often it gets serviced. One standard unit on a monthly job site prices very differently from a restroom trailer for a single Saturday. Call with your dates and headcount and you'll get a real number with delivery, weekly service and collection included — not a starting-from figure that moves later.
For a standard unit on a job site, a few days is usually enough and same-week delivery is common. Restroom trailers and anything in wedding season should be booked several weeks out, because there are only so many trailers free on a Saturday in summer.
Weekly service is standard and included in the rental. Each visit is a full service: pump, wash, restock, deodorize and a hardware check. High-traffic sites and multi-day events can go twice weekly or daily — tell us the traffic and we'll set a frequency that stays ahead of it.
The tank is pumped dry and recharged with fresh deodorizer, the walls, seat and floor are washed rather than wiped, tissue and sanitizer are restocked to full, the door latch, vent, hinges and occupancy indicator are checked, and the exterior is rinsed. If something is broken it gets fixed or the unit gets swapped.
Rough guide for events: one unit per 50 guests for a four-hour event, then add units as the hours run longer or if you're serving alcohol — drinking crowds use restrooms roughly twice as often. For work sites: one unit per 10 workers on a 40-hour week. Public events need at least one ADA unit.
Any event open to the public should have at least one, and the count should rise with headcount. Beyond compliance it is a practical issue: a single accessible unit at a large event becomes a queue that the people who need it most cannot wait in.
A spot the truck can reach — roughly ten feet of clearance on firm, reasonably level ground — plus a contact who is on site or reachable during the window. Gate codes, HOA restrictions, venue load-in rules and site inductions should be mentioned when you book rather than on delivery morning.
Yes. Single-day event rentals are routine: delivered the day before or the morning of, collected the next business day. Weekly and monthly rates are available for job sites and renovations, and they work out cheaper per day.
Yes. Relocations are normal on construction sites as the build moves from foundation to framing to finish. Call before you move it yourself — a full tank is far heavier than it looks and dragging a unit is how they crack.
Call and we'll swap it. Vandalism and wind damage happen, particularly on open sites and public events. The fix is a replacement unit, not an argument — and units on exposed ground get anchored at placement to make it less likely in the first place.
Trailers need a power source for lighting, water pumps and climate control, and they need level ground the towing vehicle can reach. Water is carried on board. Confirm the power situation with your venue before the date rather than on the day.
Units run year-round. Winter placement matters more than the unit itself: they are set where a plow will not clip them and where the door still opens after a snowfall, and the service schedule continues through the season.
One phone call. Rentals stop when you say they stop — there is no automatic rollover month running quietly in the background, and no charge for the days after you tell us you're finished.
Yes. Bulk placement is planned around a run of show: banks near entrances, units at the far points of a course, handwash stations at food clusters, and mid-event servicing so the second day doesn't start worse than the first ended.
Dates, site address and headcount are all it takes. You'll get a firm price with delivery, weekly service and collection included.
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